Services
Don't Let Insurance Paperwork Delay Your Health
A prior authorization (PA) request from your insurance company can be a frustrating roadblock to getting your medication. At Limestone Pharmacy, we act as your dedicated patient advocates, taking on the complex process so you can focus on your well being.
Our Streamlined Support Process
- Immediate Action: When a prescription requires a prior authorization, we immediately notify you and begin the process, explaining the next steps clearly and simply.
- Provider Coordination: We leverage our strong relationships with local Bartlesville doctors to efficiently request the necessary clinical information for the insurance company.
- Direct Communication: Our experienced team communicates directly with the insurance plan on your behalf, managing the submissions and follow ups required for approval.
- Status Updates & Solutions: We keep you informed of the progress and, if a PA is denied, we help explore other options, including alternative medications or cash pricing.
Your Local Problem Solvers
Dealing with insurance should not be a burden you carry alone. As your community pharmacy, we are committed to being care connectors and problem solvers. We take pride in untangling the complexities to ensure you have timely access to the treatments you need.
Let Our Team Help Today
If you have received a notice about a prior authorization or have questions about a prescription's coverage, please contact our team. Call us at (918) 331-0000 or visit us, and let our experienced staff take care of it for you.
It is a requirement from your health insurance provider that your doctor must justify why you need a specific medication before the plan will agree to cover its cost.
Insurance plans often require PAs for medications that are very expensive, have more affordable alternatives available, or could be used for conditions not covered by your plan. It is a tool they use to manage costs.
In most cases, you do not need to do anything. Once we receive the rejection from your insurance, we automatically start the process by contacting your doctor's office. We will only reach out if we need more information or to give you a status update.
The timeline can vary, from a few days to over a week, depending on how quickly your doctor's office and insurance company respond. We actively follow up with all parties to keep the process moving as fast as possible.
If a request is denied, we will let you know right away. We can then work with your doctor to either appeal the decision or help identify a different, more affordable medication that your insurance plan will cover.
Request A Callback
Have a question or need assistance? Request a callback and a friendly team member will reach out as soon as possible.
Over 30 Years of Combined Experience
What Our Patients Say About Us
For years, neighbors have trusted us for friendly service, fair pricing, and fast answers. Read what your Washington County friends and family are saying about the care they receive every visit.
My daughter gets her prescriptions from Limestone and the pharmacist and all the employees are so friendly. They take their time explaining about each prescription and very knowledgeable.
Limestone Pharmacy has the best staff! Jackie is a doll knows her stuff and helpful! Ashley & Inez are always sweet and smiles! They all work hard to get everyone prescriptions in a timely manner. I also like to browse the lobby stuff too!